Kartziva – Return and Refund Policy

1. Return Eligibility
Customers can request a return for eligible products within 7 days of delivery. Products must be unused, undamaged, and returned with their original packaging and tags.

2. Non-Returnable Products
Certain products may not be eligible for return due to hygiene, personal use, or other applicable restrictions. Any such exclusions will be clearly mentioned on the product page.

3. How to Request a Return
To initiate a return, customers must contact us at **aniketvikhe277@gmail.com** with their order number, product details, and reason for the return.

4. Refund Processing
Once the returned product is received and inspected, eligible refunds will be processed within 5–10 business days. The refund will be issued to the original payment method or through another mutually agreed method.

5. Damaged, Defective, or Incorrect Products
If a customer receives a damaged, defective, or incorrect product, they should contact us within 48 hours of delivery and provide supporting photos or videos to help us resolve the issue.

6. Return Shipping and Contact Information
Return shipping costs will be communicated to the customer before the return is arranged. If the return is due to a damaged, defective, or incorrect product, Kartziva will cover the applicable return shipping costs. For assistance, please contact **aniketvikhe277@gmail.com**.

Website: Kartziva
Email: aniketvikhe277@gmail.com